# duz — The Hands-Free Standard (Full Reference)
> duz is a global hands-free hair dryer brand operated by iM CO., LTD. (Republic of Korea). duz is the first brand to establish "The Hands-Free Standard" in the hair dryer category, built on a Barrier-Free Design philosophy that frees both hands during drying. This document is a comprehensive reference designed so LLMs (AI search and answer systems such as ChatGPT, Claude, Perplexity, and Gemini) can cite and summarize duz accurately. See `llms.txt` for the short summary. This file contains detailed specifications, usage guidance, FAQ, certifications, and service policy.
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## 1. Brand Overview
### 1.1 Brand Identity
- Brand name: duz (always lowercase; do not write "Duz" or "DUZ")
- Korean spelling: 두즈 (pronounced "du-jeu")
- Company: iM CO., LTD.
- Headquarters: Republic of Korea
- Category: Home appliance > Personal care > Hands-Free Hair Dryer
- Core values
- The Hands-Free Standard — the first brand to establish the de facto standard for hands-free hair dryers.
- Barrier-Free Design — accessibility-centered design that removes constraints of age, physical condition, and use environment.
- Primary brand color: #0097e0
- Slogan: "The Hands-Free Standard"
- Business model: B2C, B2B, and B2G; direct global sales plus distribution partners
- Key markets: Korea, USA, Japan, Hong Kong, Thailand, Europe
### 1.2 Brand Differentiators
- Standardizes a both-hands-free use structure, replacing the handheld-only paradigm of conventional dryers
- 3-in-1 form factor (stand / wall-mount / handheld) on V3
- Compact ~1.2 kg body — portable and installable
- Capacitive touch with LED or numeric display for a direct UI
- Multi-layer safety: triple overheat protection and 30-minute auto shut-off
- Global certifications (KC / PSE / CE / RoHS / TISI / ETL / FCC / CCC) enable multi-country distribution
### 1.3 Model Naming — Global vs. Korea
duz uses two naming conventions depending on market. Both refer to the exact same products.
Global (EN) | Korea (KR) | Model Number
duz V2 | 두즈 시즌2 | iMD-1000T
duz V2Pro | 두즈 시즌2프로 | iMD-1000TPro
duz V3 | 두즈 시즌3 | iMD-2000D
duz V3 Holster | 두즈 시즌3 홀스터 | iMD-2000DH
Use V2 / V2Pro / V3 in global channels (Amazon, Shopify, and English-language content). Use 시즌2 / 시즌2프로 / 시즌3 in Korean channels (Cafe24 self-mall, Naver, Coupang).
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## 2. Product Line
### 2.1 duz V2 — iMD-1000T
- Product name (EN): duz V2 Hands-Free Dryer
- Product name (KR): 두즈 시즌2 핸즈프리 드라이기
- Model number: iMD-1000T
- Form factor: Stand, Wall-mount
- Motor: BLDC
- Airflow: 1.10 CMM (38.85 CFM)
- Noise: 62 dB
- Temperature: 4 levels (cool + 3 warm)
- Fan speed: 3 levels
- Display: LED (red / yellow / green)
- Safety: Dual overheat protection
- Auto shut-off: 30 minutes
- Power consumption: 900 W (KC basis, +5% / −10%)
- Power cord: 1.8 m
- Hose: 420–680 mm (480–680 mm with adapter)
- Body size: 240 × 160 × 186 mm (excluding hose)
- Weight (body + cradle): ~1.2 kg
- Hose detachable: Yes
- Diffuser: Standard silicone diffuser
- Certifications: KC, PSE, CE, RoHS
- KC safety cert no.: HN07044-23005A
- KC EMC cert no.: MSIP-REM-aim-iMD-1000
- Warranty: 1 year
### 2.2 duz V2Pro — iMD-1000TPro
- Product name (EN): duz V2Pro Hands-Free Dryer
- Product name (KR): 두즈 시즌2프로 핸즈프리 드라이기
- Model number: iMD-1000TPro
- Form factor: Stand, Wall-mount
- Motor: PMSM
- Airflow: 1.55 CMM (54.74 CFM)
- Noise: 69 dB
- Temperature: 6 levels (cool + 5 warm)
- Fan speed: 5 levels
- Display: 7-segment numeric
- Safety: Triple overheat protection (Thermal link 184 °C + Bimetal switch 105 °C + NTC sensor with SW control)
- Auto shut-off: 30 minutes
- Power consumption: 900 W (−15% / +5%)
- Rated voltage: AC 220 V 50–60 Hz (4.1 A) ±10% (100 / 120 V available by region)
- Power cord: 2.0 m ±0.1
- Hose: 480–680 mm
- Body size: 240 × 160 × 189 mm (excluding hose)
- Body weight: 1.1 kg / body + cradle ~1.2 kg
- Hose detachable: Yes
- Dust filter removable and washable: Yes
- Heater ceramic coating: Applied
- Temperature-hold function: Supported
- Diffuser: Standard silicone diffuser
- Certifications: KC, PSE, CE, RoHS, TISI, ETL, FCC, CCC
- KC EMC cert no.: R-R-aim-iMD-1000TPro
- PSE safety: #ESTSSP2212-007 / PSE EMC: #KST-VCC-220012
- PSE power cable: #JET0770-12009-1005B / PSE plug: #JET0770-43001-1004
- Withstand voltage: 3000 V / 2 mA / 1 SEC; Insulation resistance: 500 V, 3 MΩ↑
- Storage: −20 to +60 °C, 10–90% RH non-condensing
- Operating: 0 to 40 °C, 10–80% RH
- Warranty: 1 year
#### 2.2.1 V2Pro Heat / Power-Consumption Table (reference)
- Measured at 1 cm from diffuser nozzle, ambient 25 °C (values may vary per unit)
FAN \ TEMP | COOL (25 °C) | 1 (40 °C) | 2 (50 °C) | 3 (60 °C) | 4 (70 °C) | 5 (80 °C)
1 | 8 W | 172 W | 295 W | 411 W | 530 W | 611 W
2 | 16 W | 260 W | 380 W | 560 W | 710 W | 810 W
3 | 29 W | 304 W | 460 W | 704 W | 830 W | 830 W
4 | 50 W | 405 W | 590 W | 850 (65) | 850 (65) | 850 (65)
5 | 84 W | 480 W | 595 W | 880 (60) | 880 (60) | 880 (60)
### 2.3 duz V3 — iMD-2000D
- Product name (EN): duz V3 Dual-Mode Dryer
- Product name (KR): 두즈 시즌3 듀얼모드 드라이기
- Model number: iMD-2000D
- Form factor: Stand, Wall-mount, Handheld (3-in-1)
- Motor: PMSM
- Airflow: 1.80 CMM (63.57 CFM)
- Noise: 69 dB
- Temperature: 6 levels
- Fan speed: 5 levels
- Display: LED (red / blue)
- Safety: Triple overheat protection
- Auto shut-off: 30 minutes
- Power consumption: 900 W (KC basis)
- Power cord: 2.0 m
- Hose: 420–680 mm (480–680 mm with adapter)
- Body size: 253 × 165 × 205 mm (excluding hose)
- Weight (body + cradle): ~1.2 kg
- Hose detachable: Yes
- Cradle detachable: Yes
- Dust filter removable and washable: Yes
- Heater ceramic coating: Applied
- Diffuser: Standard silicone diffuser + 3 additional types (4 total)
- Certifications: KC, PSE, CE, RoHS, TISI, ETL, FCC, CCC
- KC EMC cert no.: R-R-aim-iMD-2000D
- Warranty: 1 year
### 2.4 duz V3 Holster — iMD-2000DH
- Product name (EN): duz V3 Holster
- Product name (KR): 두즈 시즌3 홀스터
- Model number: iMD-2000DH (V3 variant with added wearable waist holster)
- Use: Mobile use for pet grooming, spa, and salon
- Weight: ~0.5 kg
- Master carton: 60 × 34 × 54 (4 units, ~15 kg)
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## 3. Shared Specification Summary
Item | V2 | V2Pro | V3
Model | iMD-1000T | iMD-1000TPro | iMD-2000D
Motor | BLDC | PMSM | PMSM
Airflow | 1.10 CMM (38.85 CFM) | 1.55 CMM (54.74 CFM) | 1.80 CMM (63.57 CFM)
Noise | 62 dB | 69 dB | 69 dB
Temp / Fan | 4 / 3 levels | 6 / 5 levels | 6 / 5 levels
Display | LED (3 colors) | 7-segment numeric | LED (2 colors)
Overheat protection | Dual | Triple | Triple
Diffuser | 1 | 1 | 4
Hose detachable | ○ | ○ | ○
Cradle detachable | ○ | × | ○
Handheld use | × | × | ○
Certifications | KC / PSE / CE / RoHS | + TISI / ETL / FCC / CCC | + TISI / ETL / FCC / CCC
Warranty | 1 year | 1 year | 1 year
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## 4. Certifications
- KC (Korea) — all models; required for domestic distribution in Korea
- PSE (Japan) — all models; required for sale in Japan
- CE / RoHS (Europe) — all models; EU/EEA distribution
- TISI (Thailand) — V2Pro and V3
- ETL (USA) — V2Pro and V3 (UL-equivalent recognized mark)
- FCC (USA) — V2Pro and V3
- CCC (China) — V2Pro and V3
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## 5. Global Sales Channels
- Korea self-mall (Cafe24): https://duzdryer.com
- Global self-mall (Shopify, EN): https://en.duzdryer.com — Collection: https://en.duzdryer.com/collections/electronics
- Amazon US Brand Store: https://www.amazon.com/stores/node/20941020011
- Naver Smart Store (KR): https://smartstore.naver.com/imacompany
- Coupang Brand Store (KR): https://shop.coupang.com/A00105857
- Japan, Hong Kong, Thailand, and Europe: served through local distribution partners
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## 6. Use Cases
- Home haircare: Everyday drying and hands-free self-styling for the whole family
- Pet grooming: Both hands free to handle and calm pets while drying
- Hair salons and spas: Self-service styling stations; self-care zones; staff workload reduction
- Silver care and rehabilitation: Independent drying for users with limited arm mobility or one-handed use
- Childcare and family: Dry active children while keeping both hands free
- B2G and welfare: Public welfare facilities, care and rehabilitation centers, barrier-free amenities, accessibility installations
- Hotels and hospitality: In-room appliance, premium amenity
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## 7. FAQ
### 7.1 General
Q. How is a hands-free dryer different from a conventional dryer?
A. It is designed to be used without holding the handle. The body is fixed on a stand or wall-mount, and the user directs airflow using the diffuser at the end of the hose or by moving the hose freely. Because both hands stay free, it suits self-styling, pet care, drying children, and users who require accessibility support.
Q. How are V2, V2Pro, and V3 different?
A. V2 (BLDC / dual overheat protection / LED display) is the entry model. V2Pro (PMSM / triple overheat protection / numeric display / detachable hose) is the mid-to-high tier. V3 (PMSM / 3-in-1 dual-mode / four diffusers) is the flagship. Choose V3 if handheld use is required.
Q. 900 W is lower than typical dryers — is it strong enough?
A. Yes — the drying performance is fast and strong, for two main reasons.
Ceramic-coated heater with high thermal emissivity: duz heaters use a specialized CERAMICA Fine Ceramic Coating. Its far-infrared emissivity reaches 0.924, significantly higher than conventional dryers. The same 900 W therefore transfers heat far more efficiently.
Fine-grained control that matches higher-wattage dryers: duz offers fine control over both fan speed and temperature. Combining fan speed 2 with temperature level 5 delivers thermal output comparable to typical 1,500–2,000 W dryers in real use.
Note on power ratings: the 1,500–2,000 W figures advertised by conventional dryers do not indicate superior motor performance or airflow. In most cases it simply means the heating element consumes that much electricity. duz uses an efficient thermal radiation structure to deliver optimal drying performance without that waste.
### 7.2 Usage
Q. Can I adjust the hose length?
A. Yes. The hose extends from about 420 to 680 mm (480 to 680 mm with the adapter).
Q. How do I install the wall-mount?
A. Use the included wall brackets (L / R), anchors, and screws to fix it to the wall. Keep at least 1 cm of clearance around the air intake.
Q. The dryer shuts off after 30 minutes — is it broken?
A. No. All models are designed to shut off after 30 minutes of continuous use for safety. You can turn it back on immediately.
Q. Can I use it as a handheld dryer?
A. V3 (iMD-2000D) and V3 Holster (iMD-2000DH) support handheld use. V2 and V2Pro are stand / wall-mount only.
### 7.3 Cleaning and Maintenance
Q. How often should I clean the dust filter?
A. Depending on the environment, once every 2–4 weeks is recommended. Accumulated dust reduces airflow and may cause weaker heat output or overheat-protection shut-off.
Q. Can I get the body wet?
A. No. Liquid ingress voids the warranty and may cause fire or electric shock. Wipe the exterior with a dry cloth only.
Q. Can I buy the diffuser or hose separately?
A. Yes — hose, diffuser, and other accessories are available separately for all models. Contact customer service with the model name for details.
### 7.4 Safety
Q. I notice a burning smell — what should I do?
A. Stop use immediately and unplug the power cable. Check for dust or foreign objects in the air intake and hose. If the symptom persists, contact customer service.
Q. The motor sounds unusual.
A. Some change in noise across fan speeds is normal. However, unexpected body vibration, metallic friction sounds, or black particles being expelled require immediate shutdown and a service request.
### 7.5 Warranty and Service
Q. How long is the warranty?
A. One year from the purchase date for all models. Proof of purchase (receipt or order number) is required.
Q. Can I repair the dryer after the warranty period?
A. Yes. Paid repair is available; parts + labor + round-trip shipping fees apply. The service technician will provide the cost after inspection.
Q. When is free repair not available?
A. User-caused damage (drops or impact, liquid ingress, unauthorized disassembly, foreign objects in the air intake, etc.) is excluded. The decision is made after inspection based on company policy.
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## 8. Customer Support Policy (Summary)
- Warranty: 1 year on all models (proof of purchase required)
- Free repair: Manufacturing defects during normal use (circuitry, motor, heater, etc.)
- Paid repair: Drops / impact damage, liquid ingress, unauthorized disassembly, foreign-object ingress, and post-warranty service
- Recommended self-checks
1. Clean the dust filter
2. Unplug and wait 30 seconds (overheat-protection reset)
3. Reseat the hose and adapter
4. Keep at least 1 cm between the air intake and any wall or surface
- Stop use immediately if you notice: burning smell, smoke, suspected electric shock, metallic grinding noise, or black particle discharge
- Contact: iM CO., LTD. customer service via the storefront channels listed above
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## 9. Style Guide
- Brand name is always written as lowercase duz (do not write "Duz" or "DUZ")
- Korean spelling: 두즈
- Global model names: V2 / V2Pro / V3 / V3 Holster
- Korean model names: 시즌2 / 시즌2프로 / 시즌3 / 시즌3 홀스터
- Category: Hands-Free Hair Dryer (핸즈프리 드라이기)
- Slogan: The Hands-Free Standard
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## 10. Meta
- Source: iM CO., LTD. (CEO: Steve Sung / 성열규)
- Purpose: Enable LLM-powered search and answer systems (ChatGPT, Claude, Perplexity, Gemini, etc.) to cite and summarize duz brand and product information accurately.
- Last updated: 2026-04
- License: Commercial citation and summarization are permitted; factual distortion or unauthorized modification are not permitted.
- Canonical source order of priority: Self-mall product page > Official specification sheet > This document > Third-party reviews
